COVID-19 Updates

A Message from Horizon House:

With the daily, rapid changes surrounding Coronavirus, we are focusing on our number one priority: keeping the Horizon House community safe and healthy. Below you will find our latest COVID-19 updates & FAQ. We only post updates as we have them so this page may not be updated daily.

If family members have any specific questions or concerns, please email us at:

We remain closed to visitors at this time but encourage family members and friends to reach out to their loved ones by phone or virtual means to keep in touch, boost spirits and ease the effects of social distancing.

Update: 7/14/2020 

Two Horizon House staff members tested positive for COVID-19 on Monday, July 13. One is an Assisted Living staff member who last worked on July 3. The other is non-Assisted Living and last worked on July 6. 

Horizon House conducted contact tracing for both cases and notification has taken place for identified close contacts. We will update as we receive more information. 

Update: 7/10/2020 

We are happy to report the non-healthcare contractor who recently tested positive for COVID-19 is recovering wellThere have been no other cases reported at Horizon House. 

Assisted Living (AL) remains closed to all visitors at this time. We expected to learn about re-opening plans for long-term care communities in the past two weeks, but the Department of Health and Department of Social and Health Services are not ready to share reopening plans just yet. The finalized reopening plans are expected to be shared with us by the end of July.  

Outdoor Visitation Area:  

While Horizon House remains closed to external visitors, we are working hard to create a safe environment for families to visit residents. Plexiglass and other needed materials have been ordered to create an outdoor visitation space that will allow for brief, in-person visits. We will provide more details as soon as we can. We recognize this is very important to all of you and thank you for your patience as we work on the construction of this space. 

If you have any questions not answered in our updates on in the FAQ below, please email: and we will get back to you as soon as possible.   

Update: 7/3/2020  

A non-healthcare contractor who spent time in Horizon House tested positive for COVID-19. This contractor spent two hours at Horizon House on Tuesday, June 23. The contractor did not have contact with residents or staff. The contractor’s coworkers in close contact will not return to work until they test negative. 

Testing Update: 

Horizon House still does not have access to test kits for asymptomatic Independent Living residents or staff. The State will be providing an update on this in the next few weeks and we hope to have an update on in-house testing then. There is a growing number of testing sites in Seattle. In the meantime, until we are able to access more test kits, residents or staff members with or without symptoms can request a test through their primary care physician or go to a drive-through testing site (some listed below).  Please note appointments are required for these sites:  

Visitors Update: 

Horizon House remains closed to visitors at this time. While we understand that this is extremely difficult for our residents and their families, the health and safety of our community remains our top priority, and we must do what we can to keep everyone safe. As soon as we have an update on friends and family visiting their loved ones at Horizon House, we will let you all know! We appreciate your patience and understanding as we continue to navigate through these uncertain times.  

If you have any questions not answered in our updates on in the FAQ below, please email: and we will get back to you as soon as possible.  

Update: 6/26/2020  

While we are fortunate to have no recent resident cases of COVID-19, one of our staff members tested positive for COVID on June 19. However, they are an on-call employee and have not worked at Horizon House since May 24. 

Horizon House will enter a new phase on July 1. In this phase, Independent Living residents will be allowed to visit with each other in apartments. Residents may host one other household (one couple or one other resident) per visit. Residents should wear masks (no food or drink), maintain social distance and wash or sanitize hands frequently. 

Assisted Living (AL) remains closed to visitors due to state mandate. The state will be providing a reopening plan for facilities in the next two weeks. Residents in AL are welcome to move around AL floors and enjoy common spaces in Assisted Living. 

We continue to monitor and evaluate this situation carefully and we are trying to avoid a devastating ratcheting back that would set our community back. For the time being, we are not planning to loosen more restrictions until we get a better sign of where this is all going. We are pausing, and we will keep our community informed. This is not the message we want to be communicating, but it is one we feel we must communicate to ensure that everyone remains safe and virus free. 

If you have a family member at Horizon House and have a question not answered in the FAQs at the end of this page, please email us directly at and we will get back to you as soon as possible. You can also find our recent reminders & recommendations for residents here. 

Update: 6/5/2020  

We have had another good week at Horizon House where we continue to be COVID-19 free. We have relaxed some restrictions, and have opened more internal services and spaces for our residents to use (while socially distancing and masked up of course!). We continue to take a slow and measured approach to reopening in order to keep our community safe and healthy.

We would like to thank the friends and family members of our residents for your ongoing support and continued patience! We are still unable to have visitors at this time based on the mandate from Department of Health, but we look forward to welcoming you all back into our community when it is safe to do so. We are continuing to evaluate more revisions of how spaces are utilized and will share more updates as soon as we have them. 

Update: 5/26/2020  

Horizon House is elated to report that we have no active COVID-19 cases in our community. The residents who tested positive have recovered and have now tested negative. The remaining positive staff members continue to recover at home.

A huge thank you to our community of family members and friends who continue to support us from a safe distance!

Update: 5/18/2020 

Our case number remains at 6 and we hope to continue seeing this number go down as our residents and staff members recover. 

We’ve received a number of questions from resident families asking when you will be able to visit your loved ones here at Horizon House. Last week, Horizon House leadership joined a call with the Department of Health (DOH), Department of Social and Health Services (DSHS), King County Public Health Department and LeadingAge regarding the state’s mandate that does not allow visitors into retirement communities. Horizon House will continue to follow this mandate until it is lifted by Governor Jay Inslee. At this time, there is no known date for when this state mandate may be lifted. 

We understand this mandate is hard on our residents and their families. We appreciate our resident families for supporting this measure! 

A month ago, Horizon House created the Wellbeing Team, which reaches out to residents to make sure they know they are not isolated or alone during this time. At Horizon House we believe that mental health is just as important as physical health and are actively checking in on residents to see how they are doing, offering reassurance where needed, and ensuring they have someone to talk to. Horizon House staff have stepped up to the plate and are assisting residents in connecting with family and friends virtually.  

We greatly appreciate your patience and understanding. If you have any questions, please email: 

Update: 5/11/2020  

Horizon House continues to see our case number lower, as residents and staff continue to recover. Our case number is now 6. We have no new confirmed cases of COVID-19 at Horizon House. 

A huge thank you to our community of family members and friends who continue to support us from a safe distance!


Update: 5/6/2020  

Case Updates 

We have no new confirmed cases of COVID-19 at Horizon House. Our case number is 7, as residents and staff continue on the road to recovery.  

Horizon House has tested all Assisted Living residents for COVID-19 and we are delighted to report that all results came back negative. This has been a huge boost for our community! 

Mother’s Day 

At this time, Horizon House remains closed to all visitors. We understand that this is difficult for our residents and their families especially around important dates and occasions, but we cannot stress enough the importance of protecting our community and keeping our residents safe. With Mother’s Day coming up this weekend, we encourage family members to schedule voice and video calls in lieu of visiting. We can accept flowers, gifts, food, etc. at the front entrance and will have additional staff lined up to happily deliver any items to resident apartments. 

Our New Normal 

As we continue living with our new reality, we find our residents are coping well, supporting one another and are feeling grateful to be in a place that offers a layer of protection and social interaction. Many of our residents have enjoyed walking around our campus and the beautiful neighboring Freeway Park filled with signs of spring – all while wearing masks and adhering to social distancing guidelines. Others are reading quietly in their apartments, joining virtual wellness workouts, watching movies, and Facetiming or Zooming with family and friends. Many of our resident committees have continued meeting virtually to discuss how they will usher in their new normal. It is not ideal, but life goes on as we remain safe and the spirit of the House continues. 

Last week, Governor Jay Inslee announced plans to reopen businesses within our state in a phased approach. As we are a community with a resident population that is particularly vulnerable to COVID-19, we may not open at the same pace. We are monitoring the situation and will be exercising caution at each point in order to keep our community safe and healthy.  

Contact Us! 

We greatly appreciate the incredible amount of patience, understanding and support we have received from our residents; their friends and family and the Horizon House staff. We will continue providing updates as soon as we have them. If your family member is a resident at Horizon House and you have a question that is not addressed in the FAQ at the bottom of this webpage, please email: and we will get back to you as soon as possible. 

Update: 5/1/2020

We have no new confirmed COVID-19 cases at Horizon House. Our case number is now 8, as a staff member has recovered and returned to work. We hope to see a continued decrease in numbers as time goes on 

Update: 4/30/2020

We have no new confirmed COVID-19 cases at Horizon House. We have 9 people (2 residents and 7 staff members) still recovering from COVID-19.

We were able to access and acquire broad-based testing for all Assisted Living (AL) residents. Every AL resident was tested on Wednesday, April 29. We are hoping to receive the results early next week and will provide a further update then. We continue to work closely with Independent Living (IL) residents and their primary care physicians to get symptomatic IL residents tested.

Horizon House will cautiously open some services and spaces for IL residents in a phased manner on Wednesday, May 6. Social distancing and masks are required for all residents and staff in Horizon House.

Update 4/22/2020 

We are happy to report that there have been no new confirmed COVID-19 cases at Horizon House since our last updateOur current active case number is 9, and we are excited to see our numbers lowering.  

We will continue to provide updates as we have them. If you have questions, please email:   

Update 4/21/2020 

We are happy to report that there have been no new confirmed COVID-19 cases at Horizon House since our last updateOur current active case number is 10. Staff members who previously tested positive for COVID-19 are slowly returning to work once fully recovered. Residents and staff who are still recovering remain isolated in their apartments or at their homes, respectively. We hope to see a continued decrease in numbers as time goes on 

An Assisted Living resident who passed away from underlying health conditions last week posthumously tested positive for COVID-19. An Independent Living resident who recently passed away of underlying health conditions tested positive for COVID-19 during their hospital stay.  

Assisted Living remains in strict quarantine until further noticeIndependent Living residents are now able to exit the building for exercise and to run essential errands that cannot be delivered (like banking and car maintenance)Mail, meal, and grocery deliveries will continue to resident apartments. Our common areas remain closed. Visitors are still not allowed. 

We will continue to provide updates as we have them. If you have questions, please email:   

Update 4/13/2020 

An Assisted Living staff member who last worked on April 3, has tested positive for COVID-19. We have 14 cases of COVID-19 at Horizon House. 

Beginning Tuesday, April 14, Independent Living residents will be able to leave their apartments to go for short walks outside and attend medical appointments. Assisted Living remains under quarantine at this time.  

King County numbers are still increasing, and the curve has not yet flattened. Public spaces are not safe for high-risk groups like seniors. Because of this, we do not encourage our residents to run errandsMail, meal and grocery deliveries will continue to resident apartments. Our common areas remain closed. Visitors are still not allowed. 

Horizon House is providing Independent Living residents with masks. We ask that all residents and staff members continue to practice strict social distancing. 

“Easing up on social distancing too early will put more people at risk, could overwhelm our health care system, and could delay the reopening of businesses. Stay home, and if you must leave your home, be smart, follow social distancing guidelines by stay at least six feet from everyone and wear a mask…Our collective effort has made an impact flattening the curve, but we must continue or face even greater and longer-term consequences.” – Mayor Jenny Durkan 

A Department of Social and Health Services (DSHS) representative visited Assisted Living this morning. Like the Department of Health, DSHS gave high remarks for infection control protocols that Horizon House has in place.  

Testing Update: Symptomatic residents and staff in Assisted Living are being tested. Symptomatic Independent Living residents should contact the Horizon House Clinic and their primary care physician. Testing is not as widely available as reported in the media.  

We will continue providing updates as we have them. If your family member is a resident at Horizon House and you have a question that is not addressed in the FAQ at the bottom of this webpage, please email: and we will get back to you as soon as possible. 

Update: 4/10/2020 

We have one new confirmed COVID-19 case at Horizon House. An Independent Living staff member who last worked on April 3, tested positive for COVID-19 on Friday, April 10We have had 13 knowncases of COVID-19 to date.  


Today, our community was rocked by the passing of a beloved Horizon House Assisted Living resident. The resident had underlying health conditions but had also tested positive for COVID-19.  

We would like to take this opportunity to express our sincere condolences to our resident’s family, friends and the greater Horizon House Community.  


We understand that being under quarantine is hard on our residents and their families, but we must do our best by our community and try to keep everyone safe and healthy. We greatly appreciate your patience and understandingIf you have questions, please email:  

We continue to work with King County Public Health and follow the guidelines from both the Centers for Disease Control and Prevention (CDC) and the Washington State Government. Reminder: The Health Insurance Portability and Accountability Act (HIPAA) protects medical data. This means we are unable to share details on residents or staff who test positive. We cannot share names or locations of cases. 

Update: 4/8/2020 

We have two new confirmed COVID-19 cases at Horizon House, bringing our total known-cases to 12An Independent Living resident and an Assisted Living employee received positive COVID-19 test results on April 8. Our employee last worked in Assisted Living on April 6 and were asymptomatic while at work. Horizon House remains under quarantine.   

A Department of Health Infection Control Consultant met with our Assisted Living leadership team to assess Horizon House’s COVID-19 control and response plan. The consultant confirmed that Horizon House has an excellent infection control plan and protocol in place and that we are implementing the plan as intended.   


It is with great sadness that we announce the passing of a beloved Horizon House Assisted Living resident. The resident had underlying health conditions, and recently tested positive for COVID-19. 

We would like to take this opportunity to express our sincere condolences to our resident’s family, friends and the greater Horizon House Community. It’s never easy to say goodbye, especially when it is to a friend. 


Thank you all for your support and understanding. We will continue to provide updates as we have them. If you have questionsplease email: 

Update: 4/6/2020 

There are three new confirmed cases of COVID-19 at Horizon House. Two Assisted Living residents and an Assisted Living staff member have tested positive. We now have 10 known-cases at Horizon House. The staff member last worked in Assisted Living on Thursday, April 2.  

Horizon House remains under quarantine until further notice. All residents who have tested positive for COVID-19 are now quarantined in their units at Horizon HouseAll staff members who have tested positive are recovering at home.  

Horizon House is working closely with King County Public Health and other healthcare facilities to establish testing for our Assisted Living residents. Independent Living residents with symptoms continue to reach out to their Primary Care Providers for testing eligibility. 

Our Assisted Living staff members will be tested through a partnership with Virginia Mason beginning Monday, April 6. At this time, Horizon House is identifying testing options for symptomatic staff in other areas of the organization and will provide further information on this when it is available. 

We appreciate the patience and understanding of our residents, their families and our staff members during this difficult time. We will continue fighting and doing our very best to keep the Horizon House community safe and healthy. If you have a loved one at Horizon House and have any questions that are not addressed in the FAQ at the bottom of this page, please email us at   


Update: 4/1/2020 3:20 PM

Three additional Assisted Living staff members have tested positive for COVID-19. There are now sevenknown cases of COVID-19 at Horizon House which remains under strict quarantine.   

  • The staff members who tested positive are recovering at home and report they are feeling well.   
  • The two residents who tested positive for COVID-19 remain at the hospital. 

We understand that this is a stressful time for our residents, staff members and extended community. If you have a family member who is a resident at Horizon House and have any questions or concerns that are not addressed in the FAQ at the bottom of this webpage, please email us at: and we will get back to you as soon as possible.  

We will continue to update you as we get more information. We are working with King County Public Health and continue to follow the guidelines from the Centers for Disease Control and Prevention (CDC).  


Update: 3/31/2020 4:20 PM

We have two new confirmed cases of COVID-19 in Assisted Living at Horizon House 

resident left the community on Monday, March 30 and tested positive for COVID-19 on March 31. The resident remains at a local hospital 

A staff member tested positive for COVID-19 on March 31. This staff member last worked in Assisted Living on Saturday, March 28. They are in quarantine at home and recovering well.  

These are the third and fourth known cases of COVID-19 in our community. An Assisted Living employee and an Independent Living resident previously tested positive. Horizon House remains under quarantine 

These are very trying times for our residents and staff members. While we continue to work through this difficult situation, our focus remains the same: doing our very best to keep everyone at Horizon House healthy and safe. We are working with King County Public Health and continue to follow the guidelines from the Centers for Disease Control and Prevention (CDC). 


Update: 3/30/2020, 7:45 AM 

An Independent Living resident has tested positive for COVID-19. The resident was taken by ambulance to a local hospital on Sunday, March 29 where they tested positive. The resident remains hospitalized.   

This is the second confirmed case of COVID-19 at Horizon House; an employee who recently tested positive for COVID-19 is recovering at home and doing well. 

Horizon House is now going into full quarantine in Independent Living. Assisted Living has been in quarantine for the last two weeks and will remain so. All residents are to self-isolate in their apartments and only leave only for necessary medical appointments. Residents leaving for any other reason will not be able to re-enter Horizon House until after the quarantine is lifted.

Our common areas remain closed. Our meal delivery service is still operating, and we have encouraged our residents to order groceries online. We continue to provide support with ordering groceries for all residents if needed and are delivering groceries to their doors.  

This is a hard time for our community and we greatly appreciate the support and patience as we try to navigate through this difficult situation. We continue to follow the guidelines from the Centers for Disease Control and Prevention (CDC) and King County Public Health Department. 


Update: 3/29/2020 11:05 AM

A Horizon House employee recently tested positive for COVID-19. The employee last worked at Horizon House on Tuesday, March 24 in Assisted Living, but did not display any symptoms at work. Our employee is recovering at home and thankfully doing well.  

Assisted Living has been in quarantine for two weeks and will remain so per the King County Public Health Department. Assisted Living residents have been dining in their apartments and all activities have been cancelled for the last two weeks.  

Because of the quarantine in Assisted LivingIndependent Living residents have not been in contact with staff or residents in Assisted Living. Independent Living residents are following Governor Jay Inslee’s “Stay Home, Stay Healthy” mandate.  

This is an incredibly stressful time and Horizon House recognizes the emotional toll that isolation and social distancing can have on mental health. To further support our residents combat any feelings of loneliness or anxiety, we have launched a ‘Well-Being Call Team.” This team, made up of employees, is working daily to call our residents to see how they are doing, offer reassurance where needed, and ensure they have someone to talk to. We are also helping our residents to be social with friends and family through virtual means where possible. 

We are continuing to monitor this situation and will provide more updates as we can. If you have a family member at Horizon House and have questions or concerns, please reach out to us at 


Update: 3/24/2020

Due to Governor Jay Inslee’s Stay Home Mandate, all Horizon House residents are asked to spend as much time as possible in their apartments. It’s time to stay home! 

  • Residents who must leave the building for medical appointments, grocery runs, etc. will continue to be screened upon reentry. Screening will now include seven questions along with a temperature check.  
  • Common areas are now closed. 
  • Residents must adhere to social distancing rules while in Horizon House. 
  • We continue to offer complimentary delivery to Independent Living resident apartments three times per day.  


Update: 3/23/2020 

As of today, March 23, 2020, there are no suspected or confirmed cases of COVID-19 at Horizon House. Notwithstanding, we are planning for an escalation in the virus that could require Horizon House to care for ill residents on site if medical facilities are overburdened. To that end:

  • Horizon House has identified an area within our community that would be utilized in the event we need to isolate any residents who have confirmed COVID-19 cases.
  •  Isolation rooms have been setup with negative air pressure units, zippered entrances to and from units, and isolation carts for staff.
  • Staff are equipped with personal protection equipment (PPE).

Our current practice is:

  • All common areas have been rearranged to ensure residents are practicing social distancing
  • No more than 10 residents can occupy a common space at any given time.
  • Residents may leave the building for medical appointments, to pick up groceries/prescriptions and go for walks. 
  • All people entering the building are being screened, including residents. 
  • Internal restaurants are closed, however meals are available on a take-out basis with complementary room service

Horizon House is beyond impressed with the commitment from our staff. Despite working under hardship and uncertainty, they are taking this journey one day at a time, bringing a sense of calm and normality to the lives of our residents, uplifting spirits and smiling despite the unknown times ahead.

We are committed to resident safety and wellness and are working around the clock to develop and implement policies, protocols and additional emergency plans. As the situation develops, we will keep you all updated and informed, as resident safety and wellness is paramount.

Update: 3/18/2020 

While there are no COVID-19 cases at Horizon House at this time, we are following the guidelines from the Centers for Disease Control and Prevention (CDC) and King County Public Health Department. These guidelines have brought on a number of changes to daily life for our residents but are necessary in our efforts to lower the risk of exposure and keep all members of our community safe.

  • We are minimizing risk to our residents by reducing gatherings, sanitizing public spaces more often and with specialized cleansers, and encouraging social distancing and regular hand washing.
  • Family members and friends have been asked to stay away, in an effort to minimize transmission.
  • We are screening all people daily before they are allowed access to our campus. 

Thank you for your continued support and for being a valuable member of our broader community. Please note that any/all updates relating to the novel Coronavirus will be posted he

Friends & Families FAQ (updated 4/17/2020)

Has there been any testing until now? How are your negotiations with KCPH going?  Is there anything family members can do to support your efforts, for example, contacting elected officials? Has there been any investigation into private testing? 

  • Horizon House has received some FDA-approved test kits for our residentsFDA-approved kits will be used to test symptomatic individuals only. A physician order is required for the lab to process the test. Tests will be available for Independent Living and Assisted Living residents following consult and order from their primary care provider or healthcare organization. Current lab turn-around time for results is 4-5 daysIf a resident has symptoms, we ask that they reach out to their primary care physician (PCP). If their PCP agrees they need a test, our Clinic can conduct the test here. Our clinic is open M-F from 8:30am – 2:30pm.

Can residents leave if they were planning to go away for a few days and if so, will they able to get back in?   

  • Each person should discuss their own health risks with their provider before traveling. Residents leaving Horizon House for 24 hours or more will be required to quarantine in their apartment for 14 days, following their return. 

Can you describe to us the screening procedure for Horizon House staff and residents?  

  • Anyone entering Horizon House is required to answer a series of CDC-recommended questions. At each screening point, each person entering Horizon House has their temperature taken. This happens each time they enter the building and these same practices are applied to residents. No one is exempt from screening.

We appreciated the detailed information provided in that email, in particular the note from Dr. George Counts. Is it possible for family members to receive future emails regarding the Covid-19 outbreak?  If so, could you please add us to the mailing list? 

  • We don’t have an email list for family members at this time, but all updates are posted on our website and Facebook page. 

What precautions are being taken with regards to dining, mail and package delivery? 

  • All staff members working in Dining Services are wearing masks while preparing and delivering meals. Mail and packages are being sorted by staff members and delivered to the front door of each resident apartment as our mail room is closed. Deliveries are only to the door; staff do not enter units. 

What precautions are being taken with regards to the air flow in the building?  

  • The Facilities Team has adjusted our main air handling units so that they are supplying as much outside air as possible, rather than recirculated air. Usually during this time of year, to save energy, these units would automatically adjust so that the majority of the air being supplied is recirculated air. For this reason, we have overridden the system so that the dampers that control the intake of outside air are 70% open, rather than only 30% open. Once outside air temperatures are warm enough, probably by next week, this will allow us to adjust these units so that they are supplying 100% outside air. We have attempted to do this with current outside air temps in the 40’s, but the units are unable to maintain necessary supply air temperatures. As for air filtration, we are using ‘MERV 13’ filters that are capable of filtering out almost everything from the air, including viruses. 

What happens if Horizon House resident has a suspected case of COVID-19?   

  • We will work with the resident’s primary care provider, per resident’s consent, and the King County Public Health Department to have the resident tested. We will ensure the resident remains in isolation until test results are received.  
What happens if Horizon House has a confirmed case of COVID-19? 
  • We will follow the directives of their primary care provider and the King County Public Health Department. Based on the CDC guidelines, the recommendation is to isolate in place.  For Independent Living residents, if additional support is necessary, we will help procure home care (listed as an essential service and thus, home care, home health and hospice workers continue to be allowed to enter Horizon House and provide services). If a resident is unable to remain in Independent Living safely, even with home care, we have identified an area within our community where we have prepared isolation units.  We would transfer a resident to that space and a Horizon House care team would provide the support.

Will residents be able to stay-in-place and self-quarantine? 

  • The primary care provider will determine if hospitalization is required and whether there is hospital capacity at the time.  If hospitalization is not required, the CDC guideline is to remain in place in isolation. 

Will a family member be allowed to move-in to a resident apartment to care for their family member, and then stay quarantined there until it’s deemed safe to leave? 

  • We are currently not allowing family members to enter and provide care to residents. We will re-visit this IF for any reason home care providers are not able to provide services and if we experience work force shortages. 

Will there be medical supplies available such as cough medicine, symptom relief medicine, that could be supplied to the residents who are quarantined? 

  • Our Clinic can work with the provider to order and deliver necessary medications. 

Will Hospice care be allowed to come in to Horizon House to see and treat residents? 

  • Yes. 

How can families get a hold of residents that live here?

  • We strongly encourage families to reach out by phone, email or other social media channels with Horizon House residents.


Can family bring groceries or other supplies to the outside of the front entrance for a staff member to receive and deliver to an apartment? 

  • Yes. Family members can deliver outside the main entrance and a member of staff will bring the groceries inside and deliver them to the residents apartment. 


Is Horizon House in quarantine? If so, what does that mean?

  • Yes. At this time all residents are asked to self isolate and remain in their apartments. Our common areas are closed and no visitors are allowed to enter the building. 

How will residents get mail?

  • Mail is being delivered as usual.


How will residents get packages?

  • Packages are being delivered as usual.


How will residents get prescriptions that are delivered? 

  • Prescriptions are being delivered to resident apartments. 

Can residents leave the building for medical appointments or to pick up prescriptions from a local pharmacy? 

  • Yes. These are the only reasons we recommend leaving Horizon House. Residents will be screened upon re-entry.


If family members have specific questions or wish, they can email